DMXzone Nivo Slider Support Product Page

Nivo slider is not Running Version Pictured in the 2.0.1 Manual

Reported 01 Dec 2013 07:40:45
1
has this problem
01 Dec 2013 07:40:45 art sprague posted:
The updater shows that I am running 2.0.1 but I do not have all the options which are on the video. For example I have no vertical option and the options pictured in the manual don't match. For example, the manual shows two tabs and I have General, Advanced, and About.

It looks like my update never applied. I restarted DW, removed all versions from the extension manager and re-downloaded. I am running DW CS5 on windows 7..

Replies

Replied 01 Dec 2013 12:41:06
01 Dec 2013 12:41:06 Teodor Kuduschiev replied:
Hello,
Can you please tell me which manual are you looking at, as the Nivo Slider does not have user's manual, but it has Video Tutorials instead.
Replied 02 Dec 2013 04:27:01
02 Dec 2013 04:27:01 art sprague replied:
I may have used the term "manual" loosely. I was thinking I had found it as a PDF off my www.dmxzone.com/user/products page. When I tried it tonight the link was grayed out.

When I look at the video the slider interface does not match mind. I have three tabs instead of the two pictured and I have no orientation tab or length. It really looks like I am running an older version.

More info: The window that I have open reads Nivo Slider in the header but the videos read DMXzone Nivo Slider and my updater is showing NIVO Slider. Also the video shows a gray background and the background behind my product name is a blue/white graphic.

Despite what the updater is telling me I think I am running an earlier version.


Replied 02 Dec 2013 07:14:11
02 Dec 2013 07:14:11 Teodor Kuduschiev replied:
Please send me a screenshot of what exactly are you seeing at:
Replied 09 Dec 2013 08:25:46
09 Dec 2013 08:25:46 Teodor Kuduschiev replied:
Hello,
I received your screenshot and the Nivo Slider UI looks exactly as it should. Are you sure you are watching the right video tutorials?

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